We can provide housing all across the US, including urban, rural, and mid-sized markets. Our extensive partnership network gives us on-demand access to housing in over 19,000 cities, towns, and villages at market-low rates.
We require a personal or business credit check for every new customer – and we promise to only run it once. This one credit check will cover all of your included services (rent, utilities, furniture, housewares, etc.) and be valid for 2 years. So, if you book with us again within this time frame a credit check is not needed.
As a safety measure for both Travelers Haven and its partners, we conduct thorough background checks on all potential tenants prior to approving their reservation. This includes checks for criminal records, tenant history, and any other pertinent information. In the event that a reservation is cancelled due to the results of these checks, we are committed to providing a refund to the tenant.
After submitting your housing request, we’ll contact you within minutes and send options within hours or up to one business day. Responses are within business hours: Mon-Fri, 8-5 MST. Requests after hours will be responded to the next business day.
After selecting your stay, our team will begin working on setting up your accommodations according to your preferences, ensuring a smooth and successful move-in. To proceed, you will need to sign some documents, including a background check and occupancy agreement, and submit payment, which can be done easily and conveniently online. From there, leave everything else to us, and we’ll keep you informed every step of the way. Plus, you’ll have the support of a client success coordinator who will assist you throughout the pre-move-in process and your entire stay.
We completely understand that moving out can be overwhelming, but you can relax and let us handle everything. We’ll take care of the entire teardown process, including moving out your furniture, turning off utilities, and returning your unit to its original state. Just like we do with the move-in process, we’ll manage everything from start to finish.
We’re happy to help if you need to stay longer! Just keep an eye out for a message from us when it’s time to decide whether to end your stay or not. If you decide to extend, just let us know and we’ll take care of everything for you.
At Travelers Haven, our stays include everything from furniture to utilities and any requested customizations. Whether you are looking for a high-end experience or prefer limited furnishings to minimize costs, we’ve got you covered. Our on-demand system and strong supplier partnerships provide us access to a wide array of furniture and houseware packages, which include everything from sofas and televisions to artwork and kitchen appliances. Additionally, you can count on 24/7/365 customer service support in case you need anything during your stay.
After you confirm your reservation, a client success coordinator will be available to assist you throughout your stay. You can reach out to them if you have any questions, needs or issues. In case you require assistance outside of business hours, you can also contact our 24/7 support team.